ABOUT ICONNEL=(ICOn+persoNNEL)

We are a very small family business with a current office at 246 West 38th St., New York, NY. We keep our operation small, so that we can focus on each client one at a time.  We know the value of empathy, not just technical excellence.  A majority of our business is referral-based from friends, families, and various care facilities throughout the metropolitan area, and we also provide placement assistance to other providers involved in the home health care and private duty business.

 

Our strategy for our long success has been based on a very simple formula that is missed by both government and financially motivated providers in this field.  Our personal investment in creating a loving relationship between you and our personnel, placement candidates and our management staff.  We take a patient, friendly approach by listening generously to everyone's concerns, and piecing together the puzzle of the human emotions and spirit.  By maintaining a continuous loving relationship with you and the candidate, the feedback and experience attained from engagement allows us to track the candidate's performance while serving your needs in the most optimal way allowable by law.   Our best candidates come back to us because they know they are being represented by a high quality agency, which ensures a more effective engagement for future clients.  
 

Our Philosophy

We apply the principals of Personalism, a philosophy written by Pope John Paul II, to our way of doing business.  Personalism is described as follows:

 

The Person – or Human Being, is the highest value known to us. This value rules the whole environment of a person's existence including the institutions that we create, tools of communication, and all the actions taken. Meeting candidates to interview with people in need of services is a part of the process of discovering the "mutual goodness" where every person’s needs are respected, especially those whose personal freedom is limited currently by a disability, old age, or illness. 

 

ICONNEL (above all that) also tries to extend your family environment, so when your children are not present, then at least someone of a similar background is present with you. 

 

We focus on empathy and the big picture, not just on technical excellence.

 

ICONNEL puts to work it’s intercultural and socio-psychological expertise to make the relationship between everyone involved to work effectively and naturally. 

  1. We recruit candidates with strong moral standards and work ethics having basic etiquette in manners to reduce stressful situations and anxiety.

  2. We serve as a communicator between you and your companion to strengthen the working relationship. 

  3. We understand each caregiver at a cultural, religious level so that we can convey and conduct a better match and arrangement of care placement

  4. We standardize the quality of care, work schedules, and lead the way to provide a free market-based wage rate based on performance, while others succumb to industry influences such as Medicare and insurance reimbursement rates.

  5. We take the headache out of coordinating replacements, logistics, and even training orientation by entrusting the maturity, skillset, and emotional intelligence of the caregivers we have.

 

White Glove has been in business to maintain your freedom since 1992, and ICONNEL continues this legacy through its "icon" personnel, the best in the industry.

 

Our vision is to create a civilization of Personalism in order maintain the personal freedom of every suffering person until departure rather than their disposal by preventing the institutionalization of one’s private life.

 

Iconnel Way

Person, Institution, Understanding, Engagement, Contentment 

 

  1. Person – The environment needed for the person’s existence should be governed by the Human Being, not the other way around. Human Being is the highest value known to us. 

  2. Institution – Reinvent the institutions (i.e., government, social structure, organizations, culture, practices, tradition) to respect the person’s needs, especially those persons whose freedoms are limited by disability, illness, or old age.  

  3. Understanding - Understand the person by teaching and learning from a shared experience between generations

  4. Engagement - Engage everyone with everything available for the Person. 

  5. Contentment - Reach Contentment of discovering the "mutual goodness" where every person’s needs are respected.

 

Life doesn’t end just because that person has retired, or because the body doesn’t have the strength it once used to have.

 

  • Michelangelo was still designing churches at age 88.

  • Peter Roget was updating his famous thesaurus when he died at age 90.

  • Leo Tolstoy learned to ride a bicycle at age 67 and wrote I Cannot Be Silent at 82.

  • Eamonn de Valera served as President of Ireland at 91.

  • Albert Schweitzer was operating his hospital in Lambarene, French Equatorial Africa, at 89.

  • Alexander Graham Bell was still inventing a year before his death at age 75.

  • Thomas Edison produced the telephone at 84.

  • Benjamin Franklin helped to develop the U.S. Constitution at 81.

  • Claude Monet began painting his famous Water Lilies series at age 76 and finished the work (250 paintings in all) at age 85.

  • Elizabeth Arden managed her cosmetics company through her 85th year.

  • Frank Lloyd Wright designed the Marin County Civic Center in California at age 88.

  • Leopold Stokowski signed a six-year recording contract at age 94.

  • Pianist Arthur Rubinstein performed professionally until he was 90.

  • Pablo Casals was playing the cello at age 96 and George Bernard Shaw was writing plays at age 91.

  • And at age 100, Grandma Moses was still painting pictures, while another centenarian,

  • Tesichi Igarishi celebrated his 100 years by climbing to the 12,395-foot high summit of Mount Fuji.

  • When Georges Clemenceau assumed leadership of France in 1917, during World War I, he was 76.

  • Winston Churchill was called to head the British government in World War II at age 66. He wrote A History of the English-speaking Peoples at age 82.

  • Amos Alonzo Stagg, who retired at 70 as football coach at the University of Chicago, the next year became coach of a small California college (now the University of the Pacific). He produced a winning team, was named Coach of the Year and was still a coaching advisor at age 98. He died in 1965 at 102.  

 

About Our Candidates

 

We have a special bond with many of our candidates.   We understand them, relate to them, and have a mutual understanding of each other's expectations.  It's obvious that this relationship grows over time, and becomes stronger as we show respect to each and every deserving candidate. 

 

Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age and physical or mental disability. In addition, race, creed, color, national origin, ancestry, age, pregnancy, marital status, domestic partnership status, affectional or sexual orientation, genetic information, sex, atypical hereditary cellular or blood trait, nationality, disability, refusing to submit to a genetic test or make available the results of a genetic test to an employer.

 

Testimonials

 

Below is an example of many letters we receive every year.   "The person is the kind of good which does not admit of use and cannot be treated as an object of use and as such the means to an end, the person is a good towards which the only proper and adequate attitude is love."